Support - Support FAQ
How to manage the FAQ items on the support page?
On the front end, there’s a nice FAQ section to help players with their basic questions.
As an admin, you can freely edit those FAQ items and even add new ones.
support-faq-page
In this guide, you will learn how to manage those FAQs.
FAQ management
To start, click “Admin” ➡ “Support” ➡ “Support FAQ” on the menu bar.
support-faq-menu
What you will find here is a list of all the FAQs on the support section of the front end.
support-faq
You can update existing FAQs or add new ones.
Add a new FAQ
To add a new FAQ, click on the “Add” button.
add-button-faq
To proceed, select which category the FAQ belongs, the FAQ title (the question), and the FAQ description (answer).
Note: The support categories can be managed on the “Support Category” page.
Related: How to manage a support category?
Do the same for all the languages in the system.
Related: How to manage the languages in the system?
Then, click the “Add” button.
add-support-faq
Edit an FAQ
If you would like to modify an FAQ, simply click on the “Update” button.
update-button-faq
Here, you can change the question and the answer as you like.
Once you’re done, click on the “Update” button at the bottom.
update-faq
On the front end, this is how the FAQs look like:
faq-frontend