Automated Pop-up Management
How to manage the automated pop-ups?
On the front end, players will get pop-up messages whenever they are inactive, playing too long, or if they have a low balance.
auto-popup-page
In this guide, you will learn how to manage those automated pop-up messages that players see.
Manage automated pop-ups
To start, click “Settings” ➡ “Automated Pop-up Management” on the menu bar.
auto-popup-menu
On this page, you will find three items:
Inactivity pop-up
Play Time Reminder Pop-up
Low Balance Reminder Pop-up Settings
Let’s discuss each one below.
Note: If you made any changes to the settings, click on the “Save” button to update the setting.
1. Inactivity pop-up
To enhance the security of the front end, you can send an automated pop-up message to players who are inactive for a certain amount of time and automatically log them out of the system.
This setting will allow you to disable/enable this feature as well as specify the time (in minutes) of player inactivity before he or she gets a pop-up message and then gets logged out.
inactivity-popup
You can also specify the title and the message of the pop-up in all the languages you have in the system.
Related: How to manage the languages in the system?
There are four text fields per language which corresponds to a single line in the pop-up message.
2. Play Time Reminder Pop-up
The second setting is a part of responsible gaming and is designed to let players know that they are already playing too long.
Like the one earlier, you can turn this feature on or off and specify the player’s game time (in minutes) before they get a playtime reminder pop-up message.
playtime-pop-up
You can also edit the pop-up title as well as the message of the pop-up.
Note: You can set a maximum playtime limit for every single player on his or her player details page.
Related: How to view a player's details page?
3. Low Balance Reminder Pop-up Settings
Lastly, you can send automated pop-up messages to players who have a low balance.
Let’s divide this item into two parts.
The first part allows you to enable or disable the feature. If enabled, you can then set the time (in minutes) when the player gets the message after they log in.
In addition, you can also edit the pop-up title as well as the message.
low-balance-message
The second part will let you set the balance amount (cash, bonus, and free spin) that will trigger the pop-up message.
You can also enable/disable each trigger item.
low-balance-settings