Notifications
How to send a notification to players?
There are primarily two ways to reach out to a player — email or notification.
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In this guide, you will learn how to send a notification to a player or to a group of players.
How to send a notification?
The first thing to do is access the “Notifications” page in the back office.
Click “Players” ➡ “Notifications” on the menu bar.
notifications-menu
On this page, you will see all the recent notifications that were sent to the players.
If you would like to create a new one, click the “New” button.
notifications-new-button
There are three ways to select which players get the notification:
Player ID
Segment
Group
Note: You can apply one, two, or all three of the criteria.
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If you would like to send a notification to one player only, you can either enter that player’s ID number or find him by pressing the + button.
notification-select-player
Related: How to view all the players in the system?
Alternatively, you can also press the Notify button found on a player’s details page.
notify-button-player
On the segments form, you can either write the name of the segment or select from a list.
Simply click the + button and select the segments you want to send a message to.
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Related: How to add a segment?
If you want to specify which group you want to send a message to, simply click on the dropdown.
The group simply refers to the player’s loyalty tier.
notify-loyalty-tier
Once you have selected your recipient, all that’s left is for you to compose your message.
Finally, click on the “Send” button.
send-notification-filled
Once the notification is sent, you will see this message.
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That’s how you send a notification to a player.
Here’s how a notification looks on the player’s perspective on the front end:
notification-front-end